I am told by Tony Hsieh's book team that my copies of Delivering Happiness are on their way, but I have yet to receive them. Unfortunately, the review is supposed to be posted on my blog by June 6! I do read fast, but if I don't actually have the book, I'm thinking I won't be getting it up there by then. I will try to post some other things in the meantime.
Regards,
GBG
I wanted to edit this to write that when my books didn't arrive as promised, I emailed the people several times, and they always responded personally and courteously. I think that is the perfect example of the customer service Zappos is famous for. And I wasn't even buying shoes!
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